AR Automation

AR automation (accounts receivable automation) encompasses the technology platforms and processes that digitize and optimize the order-to-cash cycle, including invoice generation, delivery, payment collection, cash application, credit management, collections, and dispute resolution. The manual AR process — printing invoices, mailing them, manually posting payments, and chasing overdue accounts via phone and email — costs mid-market companies an average of $6–$10 per invoice to process, with days sales outstanding (DSO) averaging 45–65 days. AR automation reduces per-invoice costs to $1–$3 while compressing DSO by 10–20 days through electronic invoice delivery (email, portal, EDI), automated payment reminders at configurable intervals (7 days before due, on due date, 3/7/14/30 days past due), self-service payment portals that support ACH, credit card, and wire payments, and AI-powered cash application that matches incoming payments to open invoices with 85–95% straight-through processing rates. For organizations with $10 million in annual receivables, reducing DSO from 55 to 40 days frees approximately $411,000 in working capital that would otherwise be trapped in unpaid invoices. AR automation also strengthens credit risk management by automating credit scoring for new customers, monitoring payment behavior trends, and flagging deteriorating accounts before they become bad debt. Quadient AR provides end-to-end receivables automation with multi-channel invoice delivery, customer payment portals with branded self-service experiences, intelligent cash application, automated collections workflows, and real-time AR aging dashboards that give CFOs visibility into cash collection performance across the entire customer portfolio.